xe66 Terms and Conditions

1. General Introduction

These terms and conditions form a legal agreement between the xe66 platform and its users. When you register on xe66 or use the platform, you are considered to have accepted all the terms described below. These terms set out the service standards, user rights and responsibilities, and platform policies.

xe66 is an online gaming and sports betting platform providing entertainment services for users in Bangladesh. The platform offers slots, live casino, sports betting, and various other games. xe66 is committed to maintaining a transparent relationship with its users at all times.

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2. Membership and Account

2.1 Registration Requirements

To open an account on xe66, users must meet the following conditions:

• Must be at least 21 years of age.
• Must register using your real identity and accurate information.
• Only one account may be opened per mobile number.
• All information provided at the time of registration must be accurate and complete.
• If a user already has an existing account, opening a new one is not permitted.

2.2 Account Security

It is entirely your responsibility to keep your account login details secure. Sharing your password with anyone or allowing a third party to use your account is strictly prohibited. If you suspect your account is being used without authorisation, notify the xe66 support team immediately.

xe66 will never ask for your password or OTP via email, chat, or phone. Any such request is likely fraudulent. Our platform uses SSL encryption to keep your information secure. Our Privacy Policy contains full details on how personal data is stored and protected.

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3. Account Verification

To ensure secure transactions and identity protection, xe66 may verify a user's identity when required. The following information or documents may be requested during this process:

• A copy of your National ID (NID) or passport.
• Proof that your xe66 account matches the mobile banking account (bKash, Nagad, or Rocket) being used.
• A selfie or photo if required.

Withdrawals may be held until verification is complete. xe66 reserves the right to close an account if false information is provided.

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4. Deposits and Withdrawals

4.1 Deposit Rules

bKash, Nagad, and Rocket can be used to make deposits on xe66. The minimum deposit amount is ৳200. Using the correct reference number when making a deposit is mandatory. If a deposit is made with an incorrect reference, manual verification may take additional time.

Deposits must be made only from a payment account registered in your own name. Deposits from third-party accounts are not accepted and such transactions may be cancelled.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. bKash, Nagad, or Rocket can be used for withdrawals — funds will be sent to the same number registered on the account.

Withdrawals cannot be made until any active bonus wagering requirement is completed. Withdrawals may also be held if account verification is pending.

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5. Bonuses and Promotions

5.1 Welcome Bonus

New members on xe66 can receive a 150% bonus on their first deposit, up to ৳8,000. After claiming this bonus, you must complete wagering of 20 times the total bonus amount before any winnings from the bonus can be withdrawn.

5.2 Other Bonuses

xe66 offers various promotional bonuses from time to time. Each bonus has its own terms, wagering requirements, and expiry. For example:

• Weekly xe66 Reload Reward: 30% bonus, up to ৳5,000, wagering 18x.
• xe66 Slots Festival Bonus: 50% bonus, up to ৳8,000, wagering 20x.
• Cricket Season Special Offer: 40% bonus, up to ৳6,000, wagering 15x.
• xe66 Birthday Gift: up to ৳1,500, wagering 10x.
• Refer a Friend xe66 Reward: up to ৳2,000, wagering 12x.

5.3 Important Bonus Terms

• Multiple bonuses cannot be active at the same time.
• If you attempt to withdraw before completing bonus wagering, the active bonus will be cancelled.
• A bonus may only be claimed once, unless the terms state otherwise.
• xe66 reserves the right to change or discontinue any bonus offer without prior notice.
• In any bonus-related dispute, xe66's decision will be considered final.

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6. Gaming Rules

All games available on xe66 — slots, live casino, sports betting, fishing games, and others — are governed by their own rules. Familiarise yourself with the specific rules of each game before placing a bet.

If a bet is voided due to a technical error or disconnection, the amount will be returned to the account. However, the results of bets that have already been settled will not be changed.

In sports betting, there may be an option to cancel a bet after it is placed but before the event starts — however, this depends on the specific rules of that market. Bets placed on live matches are generally not cancellable.

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7. Responsible Gaming

xe66 believes that gaming should be a form of entertainment — not a source of income. We encourage our users to play responsibly. You can use the following tools to manage your gaming activity:

• Set daily, weekly, or monthly deposit limits.
• Activate self-exclusion for a specified period.
• Request a temporary suspension of your account.

If you feel your gaming habits are getting out of control, contact the xe66 support team immediately. Our Responsible Gaming Guide has more detailed information on this. All casino and betting activities are for persons aged 21 and above only.

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8. Prohibited Activities

The following activities are strictly prohibited on the xe66 platform:

1. Creating multiple accounts to claim bonuses or other benefits.
2. Deliberately placing bets with the intent of circumventing bonus or promotion terms (Bonus Abuse).
3. Using automated software, bots, or scripts to play.
4. Exploiting any technical error on the platform and failing to report it.
5. Colluding or conspiring with other players to influence the outcome of live games.
6. Using the platform for money laundering or any illegal financial activity.
7. Operating an account on behalf of a person under 21 years of age.
8. Registering an account using a false identity.

If xe66 finds evidence of involvement in any of the above prohibited activities, it reserves the right to close the account, forfeit deposited funds, and take legal action if necessary.

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9. Account Closure

9.1 Closure at User Request

Any user may request permanent closure of their account. After the request is made, the account will be deactivated once any pending withdrawals have been processed.

9.2 Closure by xe66

xe66 reserves the right to close an account at any time if prohibited activities under Section 8 are proven, false information has been provided, or there has been a serious breach of the terms and conditions. In such cases, any legitimate funds in the account will be returned — however, bonuses and bonus-related winnings will be forfeited.

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10. Limitation of Liability

xe66 strives to keep its platform running without interruption, but the service may be temporarily disrupted due to technical issues, server maintenance, or loss of internet connection. xe66 will not be liable for direct or indirect losses arising from such circumstances.

xe66 cannot be held responsible for losses resulting from bets placed at the user's own discretion. Winning and losing are always a possibility in gaming — this is a normal part of entertainment.

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11. Dispute Resolution

If you have a dispute or complaint, first raise the matter through xe66's 24/7 live chat support. The support team will attempt to resolve the issue. If it cannot be resolved via live chat, a detailed complaint may be submitted by email.

During the dispute resolution process, xe66 will review all relevant information and attempt to reach a fair decision. Answers to common dispute-related questions may be found in our FAQ. xe66's decision will be considered final.

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12. Changes to Terms

xe66 reserves the right to amend these terms and conditions at any time. For significant changes, users will be notified where possible — however, you are advised to review this page regularly.

Continued use of the platform after updated terms have been published will be taken to mean that the user has accepted the new terms. To learn more about xe66's services, visit the About Us page.